Tuesday, August 24, 2010

Using Proxy Server with Kaseya Agents

Once in a rare while we run across a client that has a proxy server and wants to use Kaseya. In version 5 of Kaseya, it was a hidden menu underneath the “Update Agent” entry off the Agent tab. (Hold down the ALT key and click the area below).


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In K2, it moved. After emails to support we found that it now hides near the top of the Agent Status page, between the “Select Columns” and “Filter” button.

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When you click on this, you will actually open a new .asp page (IE recommened/required).

At the top of the page you can enter the Proxy Server information, including port and login information if needed (bullet #1).     Then you can apply those setting to the system(s) (#2) as required.
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Enjoy!

18 comments:

  1. Great idea Chris! I love this idea and can't believe it is the first time I have seen it. Many times the simplest things make the biggest difference.

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  2. Dear Chirs,

    Can you explain in brief, i am also finding very difficult to install in proxy.

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  3. Dear Chirs,

    We have tried till the last step what you have shown the specimen. After that any other step we need to follow or any else we need to do please help us in doing the same.

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  4. Dear Chris

    Is it possible to have live chat with you .

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  5. Guys, sorry I missed your notes, you can email me directly, I am pretty easy to find.

    I really can't add much to this, this all came from Kaseya support after some digging. Remember to use IE!

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  6. great info... still dont know why this is a super secret magic invisible button

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  7. Hi Chris,

    It's worth pointing out that the proxy feature is hidden as many mistake this as a way for the Kaseya agents to check-in through a web-proxy. It's worth pointing out to your readers that the proxy setting is only to allow the agent to do downloads through a proxy.

    Ray Barber - Kaseya

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